1
| Paul H. | | June 23, 2018 | |
"Came to get a haircut and they closed at 5:20, even though their hours go to 6 on website and door."
1
| alberto o. | | June 16, 2018 | |
"I like sports clips but this one gave me a bad taste in my mouth. The person who cut my hair was not good, they only had one person working so I had to wait and the place wasn't clean. Going to other places in the future vs here."
1
| Kwon Lee | | February 14, 2018 | |
"I walked this morning on 02/14/18 11:00am and I actually waited for 10mins because the girl was on her personal call. After she came up ask me what can I do for you, I told her I never been hear to sport clips and I wanted try it and one my good friend went their for first time got free cut he said he loved it good experience. Will when I went asked her about it she gave me attitude and rolling her eyes and saying we never did that. She told it's $30 to get my hair cut and it's cash only because credit card down. She told me it has to be 30 even because she can't give me change. She didn't seems like she nows how to cut hair anyways. I will never go back to sports clips and I will be writing about this location on Littleton news, I asked for her name because she seems don't care at all about customer she just told Amber and she has a nose preice. Worst place I been too."
5
| John Queen | | February 08, 2018 | |
"Awesome !!"
4
| Tim B. | | February 20, 2013 | |
"Busy place on weekends. Nice staff and they do a nice job compared to other Sports Clips locations. The space is not as nice as others, but overall it is fine. Surrounded by restaurants, parking can be a pain right at lunch time. Plenty of parking the rest of the day."
2
| Chris C. | | November 06, 2014 | |
"Dear Sports Clips,
I am a frequent customer to your Littleton, Colorado store on Bowles and Wadsworth. I like the concept of your business. I think it's great that you offer haircuts directed toward men specifically with a healthy balance of sports related paraphernalia along with a good dose of pampering. To be honest, I couldn't care less about the sports aspect of your stores. I go for the pampering. I love the massaging shampoos while sitting in a vibrating chair. I love the hot towel on my face. I love the shoulder massage after the hair cut. To be blunt, I could get a better haircut just about anywhere else. But, I keep coming back for the pampering. I love to be pampered. After a long, stressful week, it's nice to be massaged and relaxed.
Unfortunately, something is lacking. The massaging shampoos have become lackluster. The shoulder massage with the handheld massager keeps getting shorter and shorter in duration. The pampering part, which is really the only reason why I go to your store, is leaving me dissatisfied and wanting more. It's a shame, really. You have a great concept. Unfortunately, the people who work in your stores don't really care about delivering a quality product. It's more about how quickly they can turn over their chairs and less about how happy the customer is when they leave. I understand that, to a degree. If they have to supplement their salary in tips, it's understandable why they would be more concerned with turnover rather than quality. However, it leaves the customers dissatisfied. I could get a cheaper and better haircut elsewhere. I pay the extra money for the pampering. I'm glad to pay extra if it means I get a few minutes of "Ahhhhh....". And if I get that experience, I am happy to tip well.
I have three boys. Up until recently, I have always cut their hair. But, they are currently at the age where they care about how their hair looks and they want new/trendy styles. They've outgrown me. I took them to Sports Clips because I thought they would like the pampering experience. One of my sons opted out of that experience and just wanted the cut only. My youngest wanted the full experience. I paid extra so that he could get it. After his hair was cut, he was sent out to the lobby and the stylist moved on to a new customer. I took a look at his hair and saw that his sideburns didn't match. I asked the stylist about this and she asked "Oh, you want them to match?" Well...Yes. What person wouldn't want their sideburns to match? What kind of question was that? After getting his sideburns fixed my son asked me..."Dad, wasn't I supposed to get a shampoo and massage?" I was flabbergasted. "You didn't get that??!?" I asked. "No" was his sad answer. I explained to the hair stylist that we paid for the MVP (the full experience) for him. She rolled her eyes and grudgingly took him back to give him a shampoo and shoulder massage. I was very disappointed.
Since the pampering has become less and less and the dissatisfaction has grown, I don't plan to return to your establishment. It pains me to say this because I liked the experience...even if the overall hair cut was below par for the most part. What hurts me most is that I still can't find a place to get my hair cut where the stylists care about how my hair looks when I am done, while giving me a satisfactory pampering experience. I guess it's back to the drawing board for me.
Sports Clips, if you want your business to succeed, you have to revisit your model. You have to look at what sets you apart from other establishments. You have to find stylists who care about their job and pay them well. Otherwise, you are just another Fantastic Sams or SuperCuts. There are men like me who like to be pampered. They will pay for the experience. But, if they pay the higher price, they expect a greater reward for their money. Don't charge them $25 and give them a $10 experience. This is why you lost me as a customer.
Signed,
Dissatisfied Man"
2
| Adam H. | | July 23, 2015 | |
"Only one person working at 2pm... The one person that is working comes across as unhappy that you are there and doesn't seem to want to help. I will be going to fantastic sams from now on."
1
| Matt G. | | December 22, 2015 | |
"Very slow! I came in at 6pm and had to wait an hour because only 1 person was cutting hair. By the time it was my turn the hair stylist was tired and it showed in there work. The worst part is, this wasn't the first time."
2
| Matthew E. | | February 13, 2016 | |
"If you would have asked me 1 year ago, I probably would have given this place a great review. staff had always been nice and the prices were always reasonable. Today was a different story though. As I walked in at about 12 o'clock I was told that there would be a 30 minute wait. As I waited two other gentleman walked in and gave their names. Unfortunately the lady that helped me seem to have misplaced my ticket and I was cut in line not once but twice. As I went up to inquire about why the wait was taking so long I was told that I was next and not apologize to for the wait. It's absolutely asinine to me that a business so simple can't handle the easiest of tasks."
5
| Sarah H. | | November 19, 2016 | |
"The ladies at this location were amazing! They were very friendly and professional. My little man got the hair cut he wanted and Erin did a great job!!!"